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Welcome to OUR24help

Your Community. Your Voice. Your Impact.

Join 45,000+ people who are helping each other navigate benefits, report scams, and celebrate victories together.

Celebrating Our Community

Real stories from real people whose lives changed with a little help from Dr. Ed and 24help.org

45,000+
Lives Impacted
$2.1M
Benefits Recovered
12,400+
Questions Answered
50
States Reached

Share Your Story

Has 24help.org made a difference in your life? We'd love to celebrate your win!


Community Tips

Ground-level intelligence from people like you. Report what you see, confirm what others report, and stay informed.

🚨 Report a Tip

See something? Say something. Your tip could help thousands of people avoid scams, navigate office issues, or discover new benefits.

Reporting actual fraud? For suspected Social Security fraud, contact the SSA Office of Inspector General Hotline at 1-800-269-0271.
Tip of the Day

Medicare Open Enrollment ends December 7th

If you haven't reviewed your Medicare Advantage or Part D plan, do it NOW. Plans change every year and you could save hundreds. Use the Medicare Plan Finder to compare.

Scam Alert 📍 Houston, TX
Phone scam claiming SSA is "suspending" Social Security numbers

Received a robocall saying my SSN was "suspended due to suspicious activity" and I needed to press 1 to speak with an agent. This is a SCAM. SSA will never call and threaten to suspend your number. Hang up immediately.

Office Experience 📍 Birmingham, AL
Alabama Medicaid requiring people to file twice — causing people to lose coverage

Multiple people in Alabama are being told their Medicaid renewal "wasn't received" even though they submitted it. The state is making people re-file, and many are losing coverage in the gap. If you're in AL, submit your renewal AND keep a copy with a timestamp.

Helpful Tip 📍 Orlando, FL
You can schedule SSA appointments online — skip the 3-hour wait

I didn't know this until Dr. Ed mentioned it: you can schedule an appointment at your local SSA office through ssa.gov instead of walking in. I scheduled mine for 10am Tuesday, walked in, and was out in 20 minutes. Game changer.

Program Update 📍 Nationwide
2026 COLA increase is 2.5% — here's what that means for your check

The 2026 Cost of Living Adjustment is 2.5%. For the average retiree getting $1,927/month, that's about $48 more per month starting January. But watch out — Medicare Part B premiums may eat into some of that increase.

Scam Alert 📍 Phoenix, AZ
Fake "Medicare rebate" texts asking for bank info

Got a text saying I'm owed a $1,400 Medicare rebate and to click a link to claim it. The link goes to a fake CMS website. Medicare will NEVER text you asking for bank information. Report these to 1-800-MEDICARE.

Office Experience 📍 Los Angeles, CA
LA downtown SSA office — bring a book, but the staff is actually helpful

Waited 2.5 hours at the downtown LA office on a Monday. Pro tip: go on Wednesday or Thursday after 2pm — much shorter wait. The staff was actually very patient and helpful once I got to the window. Ask for a supervisor if you feel your case isn't being handled right.

Helpful Tip 📍 Denver, CO
If you're denied disability, DON'T give up — the appeal success rate is over 50%

I was denied SSDI on my first application. Almost gave up. Dr. Ed's guide said to file a Request for Reconsideration within 60 days. I did, got a hearing with an ALJ, and was approved. Over half of people who appeal win. Don't quit.

Program Update 📍 Nationwide
SNAP benefits income limits increased for 2026

Good news: SNAP income limits went up in October. A single person can now earn up to $1,644/month (gross) and still qualify. If you were previously denied, it's worth reapplying. Many seniors don't realize they qualify.


MY24help

Your personal space. Track your tips, earn badges, see your impact, and connect with the community.

Welcome back, Sarah! 👋

You've helped 23 people this month. Keep it up!

7
Tips Shared
23
People Helped
142
Likes Received

🏆 Your Points & Level

Level 3: Community Helper 720 / 1,000 pts

280 more points to reach Level 4: Community Champion

📝 My Tips

Helpful Tip 3 days ago

SSA appointment scheduling tip

✅ 1,203 confirmations • 💬 89 comments

Scam Alert 1 week ago

Fake Medicare rebate text scam

✅ 198 confirmations • 💬 27 comments

Office Experience 2 weeks ago

Tampa SSA office wait time report

✅ 54 confirmations • 💬 8 comments

📈 Recent Activity

Margaret T. liked your tip about SSA appointments
2 hours ago
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You earned the Scam Buster badge!
Yesterday
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3 new people joined through your referral link
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Robert J. commented on your scam alert tip
3 days ago
42 people confirmed your Medicare scam tip
4 days ago

🌟 My Badges

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First Tip
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Helper
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Scam Buster
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Champion
500 pts
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Ambassador
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Legend
2,500 pts

🔔 Notifications 3

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Robert J. replied to your scam alert
2 hours ago
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You earned the Scam Buster badge!
Yesterday
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3 people joined via your referral link
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Your tip reached 1,000 confirmations!
3 days ago

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👥 23 people have joined through your link